How Can I Arrange to Inspect a Property?

We make booking an inspection easy! Simply browse through the properties on our Properties Page, click the blue “Book Inspection” button, complete your details, select the date and time you wish to inspect and click “Register Inspection Time”.

If no inspections are currently available our office will contact you via email and/or SMS as soon as the next inspection date is arranged.

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Applying For A Property

Applying for a rental property can be a little intimidating, but finding your new home can be an exciting experience too!
Here are some tips for applying for a new home:

  • Register for the first inspection available (you don’t want to miss out!)
  • Start completing your online application form prior to the inspection
  • Complete the application in full, prepare all required documentation
  • Include a copy of your rental payment history (from your current agent) and/or bank statement
  • Include a cover letter to give us more info about yourself
  • Include photos or a reference letter for your pet/s
  • Inspect the property to ensure it suits your requirements
  • Submit application at the inspection

Electronic Signing

Here at Fresh Property Management we understand everyone’s days are busy and finding time to get into an office to sign a lease agreement can be quite difficult. We use the latest technology which allows tenants to sign their lease agreements on their smartphone, tablet or computer within minutes of being approved!

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Paying My Rent

Fresh Property is excited to offer our tenants more options for paying their rent. From a simple internet transfer straight into our account to using BPAY, your credit card* or via direct debit with our provider Ezidebit.  *Additional fees may apply.


    Tip: To keep your tenant ledger looking perfect, be sure to transfer your rent 2-3 business days prior to the due date to allow time for the funds to clear into Fresh Property account. If you think your rent might be late please contact us.

Maintenance Request

Maintenance requests must be submitted in writing to Fresh Property. You can complete this by emailing our group inbox at freshproperty@email.propertyme.com 

It is important you provide as much information as possible and to include photos/videos, as this will help us fast-track your request by assisting the tradesmen who will be attending to the matter.

For urgent AFTER hours repairs/emergencies such as a burst water tap, serious roof leak, blocked or broken pipes, dangerous electrical hazards, flooding, storm or fire damage or a failed essential service, please call 0426 796 693 and also email photos/details to freshproperty@email.propertyme.com.

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Vacating Your Property

If you are planning on vacating your rental property you must inform our office in writing 28 days prior to your intended vacate date. You can do this by completing Notice to Vacate Form and emailing direct to your Property Manager. 

In the event of unplanned circumstances that require you to vacate the property prior to your tenancy agreement expiring, please get in touch with your Property Manager as soon as possible to discuss the break of lease process.

“I was very impressed with how easy Fresh Property was to deal with and I loved their tenant portal”

– Carol, Highton

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