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Landlord Experience

“We ended up with a $1500 bill due to our previous agent not reporting maintenance issues in a timely matter. The tenant had reported that there was a slow water leak which was going behind the walls but we were not notified for 3 weeks. If we knew straight away the plumber could of fixed the leak & it would of costed us less than 150 dollars.”

– Shaun & Rebecca, Highton

 

Tenant Experience

“I lived in a townhouse in Newtown and my garage remote became faulty. I contacted the agent and she sent a tradie to inspect. When chatting to the tradie he was convinced that the roller door was faulty when I assure you it worked perfectly fine. I advised the agent that the tradie was wrong and it was simply a replacement of garage remote which was required. One week later the entire garage door motor got replaced. What could have been a $25 fix resulted costing the landlord $1,000 plus.”

– Brad, Grovedale